RETURNS

MEDIFEET RETURN POLICY 

ALL PRODUCTS ARE SOLD "AS IS". THE CUSTOMERS ASSUMES RESPONSIBILITY FOR THE PURCHASE, AND NO REFUNDS WILL BE ISSUED.

YOU MAY CONTACT US IF YOU WISH TO EXCHANGE YOUR PURCHASE FOR A PRODUCT OF EQUAL VALUE WITHIN 5 WORKING DAYS FROM THE PURCHASE DATE.

  •  Items must be in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined. 
  • All return must include the INVOICE SLIP . You may reprint it under your Account if lost.
  • All returns which do not meet the above-mentioned criterias will be strictly declined and forfeited.
  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Please keep the tracking code with you in case we shall need them for reference.
  • MEDIFEET reserves the right to reject any request to mail these items alongside with a new order. All returns are final and further requests will be denied.

*Sales items may have slight defects/color descrepancies /measurements descrepansie and are strictly not returnable.

* The return parcel is under customers' responsibility and MEDIFEET is not liable for any any lost return parcel/ additional taxes incurred for return parcels.

*Color of products may varies due to studio lighting used and please allow 20% of color variation in real product as compared to actual products. It may appear darker or lighter. Exchanges due to this reason will be charged a processing fee.

*There might be 1cm-2cm differences in the measurements given due to the different stretchable quality of the material. Please do check the measurements given in our products and compare with your existing footwear for best fit. Otherwise please email us your stats to gauge your best fit.

 

Return your items to the address below :

MEDIFEET HQ :

NO.12, SS19/1D, 47500 SUBANG JAYA,

SELANGOR, MALAYSIA. .

 

DELIVERY, SHIPPING & RETURNS

SHIPPING 

How long does it normally takes to ship out items once payment is made?

MEDIFEET process your order within 24 hours and will ship within the next 24 hours. Items will be delivered to your doorstep the next 1-4 days (Pos Laju/ Gdex) / 3-8 working days (International)

SHIPPING CHARGES @ RM15.00 WITHIN MALAYSIA BY GDEX/POSLAJU/CITYLINK 

 

REFUNDS POLICY

NO REFUNDS WILL BE ISSUED